
Usage guide/How to use
Article 1 (Application of Terms and Conditions)
Our company shall rent out rental cars (hereinafter referred to as "rental cars") to our company members (hereinafter referred to as "members") in accordance with the provisions of these terms and conditions (hereinafter referred to as the "Terms"). Members shall accept and borrow the rental cars. Matters not stipulated in these terms shall be governed by laws and general customs.
Our company may make special agreements within the scope that does not contradict the purpose of these terms, laws, administrative guidelines, and general customs. In the event of a special agreement, the special agreement shall take precedence over the terms.
Article 2 (Membership Qualification)
Membership qualification shall be obtained by applying for membership to MegaTech Car (hereinafter referred to as "MegaTech") and obtaining approval through our company's review process, upon accepting the separately established membership agreement.
Please note that the translation provided above is a rough translation and may require further refinement.
Article 3 (Reservation Application)
Members, when renting a rental car, shall make a reservation by explicitly stating the rental conditions (hereinafter referred to as "rental conditions"), including the car class, rental start date and time, rental location, rental period, return location, driver, necessity of accessories, and other rental conditions, after agreeing to the terms and conditions and the separately established price list.
When a reservation application is received from a member, our company will generally accommodate the reservation within the range of rental cars owned by our company. In this case, unless otherwise specified, the member shall pay a reservation deposit as determined separately by our company, unless otherwise specified.
Reservations can be made in person by the member, via phone, or through the internet. Reservation requests made verbally via phone by the member will also be accepted, but our company shall not be responsible for any discrepancies in the reservation details between our company and the member. To prevent unpaid cancellation fees, credit card details must be provided at the time of reservation. In the event that cancellation fees apply, payment of the cancellation fee shall be made according to Article 15.
Article 4 (Modification of Reservations)
Members who wish to modify the rental conditions stated in the preceding article shall obtain prior approval from our company.
Article 5 (Cancellation of Reservations, etc.)
Members may cancel a reservation by the method specified separately (hereinafter referred to as "cancellation").
If, due to the member's convenience, the rental agreement (hereinafter referred to as the "rental agreement") is not initiated after one hour has passed since the scheduled rental start time, the reservation shall be considered canceled.
In the cases mentioned in the preceding two paragraphs, the member shall pay a reservation cancellation fee as determined separately by our company. When the payment of this cancellation fee is received, our company shall refund the reservation deposit that has already been received to the member.
In the event that a reservation is canceled by our company's convenience or if the rental agreement is not concluded, our company shall refund the reservation deposit already received.
In the event that the rental agreement is not concluded due to accidents, theft, failure to return the vehicle, recalls, or other reasons not attributable to the lessee or our company, the reservation shall be considered canceled. In this case, our company shall refund the reservation deposit that has already been received.
In the following cases, our company may refuse to conclude a rental agreement even if a reservation exists. In this case, our company shall refund the reservation deposit already received but shall not be responsible for any other expenses (including transportation costs to the rental location, etc.): (1) When there are no rental cars available for rental. (2) When the lessee or driver fails to use a child seat despite having a child under the age of six as a passenger. (3) When deemed necessary by our company.
Our company and the lessee shall not make any claims against each other for the rental agreement not being concluded, except as provided in this article.
Applications, conclusion of rental agreements, and delivery of rental vehicles by individuals other than our company members shall not be permitted.
Article 6 (Rental Fee)
The rental fee refers to the total amount of the base fee and accompanying fees determined by our company.
The base fee is based on the rates implemented and reported to the local transport bureau when the rental car is provided.
In the event of a revision to the rental fee after making a reservation according to Article 3, the fee applicable at the time of reservation based on the rate table shall apply, regardless of the preceding paragraph.
Article 7 (Conclusion of Rental Agreement)
The member shall state the rental conditions, and our company shall specify the rental conditions using these terms and conditions, rate tables, etc., to conclude a rental agreement. In this case, the member shall pay the rental fee as separately specified by our company.
The application for the rental agreement shall be made by explicitly stating the rental conditions as specified in Article 3, paragraph 1.
Based on the basic notification concerning rental cars (Jiryo No. 138, June 13, 1995), our company has an obligation to record the driver's name, address, type of driver's license, and driver's license number on the rental record (original rental ticket) or attach a copy of the driver's driver's license as stipulated in Article 14. Therefore, when concluding a rental agreement, our company will request the lessee to present the driver's license or submit a copy of it for the designated driver (hereinafter referred to as "driver"). In this case, if the lessee is the driver, they shall present their own driver's license or submit a copy of it. If the lessee and the driver are different, the lessee shall ensure that the driver presents their driver's license or submits a copy of it.
When concluding a rental agreement, our company may request the lessee to submit documents for identity verification in addition to the driver's license and may take copies of the submitted documents.
When concluding a rental agreement, our company may specify the payment method and require a deposit.
Article 8 (Modification of Rental Conditions)
After the conclusion of the rental agreement, if a member intends to modify the rental conditions stated in Article 7, paragraph 1, they must obtain prior approval from our company.
Our company may refuse to accept changes to the rental conditions in the preceding paragraph if it would adversely affect the rental operations.
Article 9 (Rental Conditions)
Our company shall refuse to enter into a rental agreement if the lessee or driver falls under any of the following:
When there is no presentation of the required driver's license for driving the rental car.
When under the influence of alcohol.
When exhibiting symptoms of drug addiction, narcotics, paint thinner, or similar substances.
When attempting to carry a child under the age of 6 without offering to use a child seat.
When the driver designated during the reservation differs from the driver at the time of car handover.
When there is outstanding payment of rental fees from past rentals.
When there have been actions corresponding to the items listed in Article 18 during past rentals.
When there have been actions corresponding to Article 26 during past rentals, including rentals from other car rental companies.
When there is recognition of affiliation with organized crime groups, their members, related organizations or individuals, or other anti-social forces.
When not meeting the conditions stipulated by our company.
When deemed inappropriate by our company.
2. Notwithstanding the preceding paragraph, our company may refuse to enter into a rental agreement in the following cases, even if there is a reservation. In this case, our company will refund the reservation deposit that has been received, but will not assume any other responsibility (including but not limited to transportation expenses to the rental location).
When there are no available rental cars for rent.
When the lessee or driver intends to carry a child under the age of 6 without a child seat.
When deemed necessary by our company.
Article 10 (Alternative Rental Car)
In the event that our company cannot provide a rental car of the reserved vehicle type due to accidents, theft, or other reasons not attributable to our company, our company may offer to provide a rental car of a different vehicle class (hereinafter referred to as "alternative rental car").
When the member accepts the offer in the preceding paragraph, our company will provide the alternative rental car under the same rental conditions as the reservation. However, if the rental fee for the alternative rental car is higher than the rental fee for the reserved vehicle class, the rental fee based on the reserved vehicle class shall apply. If the rental fee for the alternative rental car is lower than the rental fee for the reserved vehicle class, the rental fee for the respective alternative rental car shall apply.
The member may refuse the offer for the rental of an alternative rental car as stated in paragraph 1.
Article 11 (Disclaimer)
In the event that our company is unable to provide the rental car or alternative rental car due to natural disasters or other force majeure circumstances, our company shall promptly notify the lessee of such inability and shall not be held responsible for any damages incurred by the member. In this case, our company will refund the reservation deposit that has been received to the lessee.
Article 12 (Establishment of Rental Agreement, etc.)
The rental agreement shall be established when the member pays the rental fee to our company and our company delivers the rental car (including accessories) to the lessee. In this case, the reservation deposit received shall be credited towards the rental fee.
The delivery in the preceding paragraph shall take place at the rental location specified in Article 3, Paragraph 1, at the start date and time of the rental.
Article 13 (Inspection, Maintenance, and Verification of Rental Vehicle)
Our company shall conduct inspections and necessary maintenance in accordance with Article 48 of the Road Transport Vehicle Act (regular inspections and maintenance) and provide the rental car.
Our company shall conduct inspections and necessary maintenance in accordance with Article 47-2 of the Road Transport Vehicle Act (daily inspections and maintenance) when providing the rental car.
The member shall confirm that the inspections and maintenance stipulated in the preceding two paragraphs have been carried out and that there are no defects in the rental car based on a separate inspection checklist for the external appearance of the vehicle and accessories, and that the rental car meets the rental conditions.
In the event that any defects are discovered in the rental car through the verification mentioned in the preceding paragraph, our company shall promptly carry out the necessary maintenance and repairs.
Article 14 (Delivery and Carrying of Rental Certificate)
When delivering the rental car, our company shall provide the member with a designated rental certificate that contains the information specified by the Director of the Regional Transport Bureau.
The member must carry the rental certificate received according to the preceding paragraph during the use of the rental car.
In the event that the member loses the rental certificate, they must immediately notify our company.
When returning the rental car, the member must also return the rental certificate to our company.
Article 15 (Cancellation of Reservation, etc.)
In the event that the member cancels a reservation despite having made a reservation under Article 3, they shall pay a cancellation fee to our company as specified separately. ※ Cancellations after 8:00 PM will be considered as cancellations on the following day.
Cancellation within business hours 7 days before the reserved pick-up date ⇒ Free of charge
Cancellation within business hours 6 to 3 days before the reserved pick-up date ⇒ 30% of the rental fee
Cancellation within business hours 2 days to the day before the reserved pick-up date ⇒ 50% of the rental fee
Cancellation on the reserved pick-up date ⇒ 100% of the rental fee
2. Except for the cases specified in the preceding paragraph, our company and the member shall not make any claims against each other for the failure to enter into a rental agreement.
Article 16 (Responsibility for Management)
During the period from receiving the rental car from our company until its return (hereinafter referred to as "during use"), the member shall use and keep the rental car with the duty of care of a prudent manager.
Article 17 (Routine Inspection and Maintenance)
The member shall conduct routine inspections and maintenance as specified in Article 47-2 of the Road Transport Vehicle Act for the rental car during use, before using it.
Article 18 (Prohibited Acts)
The member shall not engage in the following acts during use:
Using the rental car for automobile transportation business or similar purposes without the consent of our company and the necessary permits based on the Road Transport Act.
Using the rental car for purposes other than the designated use or allowing someone other than the driver specified in the rental certificate under Article 14 to drive the car.
Subleasing the rental car, allowing a third party to use it, or any act that infringes upon our company's rights, including using it as collateral.
Forging or altering the vehicle registration number plate or vehicle identification number plate of the rental car, or modifying or altering the car in a way that changes its original condition.
Removing or disabling equipment such as a drive recorder, G-sensor, or information positioning system without the consent of our company.
Using the rental car for various tests or competitions or using it to tow or push other vehicles without the consent of our company.
Using the rental car in violation of laws or public order and morals.
Obtaining insurance coverage for the rental car without the consent of our company.
Taking the rental car outside of Japan.
Engaging in any other acts that violate the rental agreement.
Article 19 (Measures in Case of Malfunction)
If the member discovers any abnormalities or malfunctions in the rental car during use, they shall immediately stop driving and contact our company, following our instructions.
If the abnormalities or malfunctions of the rental car are attributable to the member's responsibility, the rental agreement will be terminated, and the member shall bear the cost of collecting and repairing the rental car. In this case, our company will not refund the rental fee already received.
If the malfunction or defect existed prior to the rental and is attributable to a pre-existing flaw, the member may receive a substitute rental car from our company.
When the member receives a substitute rental car under the preceding paragraph, the provisions of Article 10, Paragraph 2 shall apply mutatis mutandis.
If the member chooses not to receive the substitute rental car under Paragraph 3, the rental agreement will be terminated, and our company will fully refund the rental fee already received. Additionally, the same applies when our company is unable to provide a substitute rental car due to natural disasters or other force majeure events.
Article 20 (Measures in Case of Illegal Parking)
In the event of illegal parking as defined by the Road Traffic Act during use of the rental car, the borrower or driver shall immediately appear at the police station with jurisdiction over the area of the illegal parking, pay the required fines, and bear the expenses related to towing, storage, and retrieval of the rental car.
When our company receives notification from the police regarding the rental car's violation of parking regulations, we will contact the borrower or driver, promptly move the rental car, and instruct them to process the violation by appearing at the police station with jurisdiction over the area of the illegal parking before the end of the rental period or as instructed by our company. The borrower or driver shall comply with these instructions. Furthermore, if the rental car has been moved by the police, our company may, at its discretion, require the borrower or driver to retrieve the rental car from the police.
After issuing the instructions in the preceding paragraph, our company may, at its discretion, confirm the status of the violation process through traffic violation notices, payment receipts, or other documents. If the borrower or driver has not processed the violation, they shall immediately pay our company the designated parking violation penalty. Additionally, if deemed necessary by our company, the borrower or driver may be requested to sign a document (hereinafter referred to as the "Acknowledgment Letter") acknowledging the fact of the illegal parking, their appearance at the police station, and their commitment to comply with legal measures as an offender, until the violation process is completed. The borrower or driver shall comply with these requirements.
If deemed necessary, our company may provide necessary cooperation for holding the borrower or driver responsible for the illegal parking violation, including submitting the Acknowledgment Letter and documents containing personal information, such as the rental certificate, to the police. Our company may also submit an explanatory statement and the Acknowledgment Letter, as well as the rental certificate and other documents, to the Public Safety Commission, and take necessary measures to report the facts and circumstances in accordance with Article 51-4, Paragraph 6 of the Road Traffic Act.
If our company receives an order to pay the abandoned parking violation fine under Article 51-4, Paragraph 4 of the Road Traffic Act, or if our company incurs expenses for the search for the borrower or driver and the relocation, storage, and retrieval of the rental car (hereinafter referred to as "search expenses"), the borrower or driver shall be liable to compensate our company for the amount equivalent to the abandoned parking violation fine and the search expenses incurred by our company. They shall make payment to our company for these amounts by the designated deadline. However, if the borrower or driver has already paid the parking violation penalty specified in Paragraph 3 to our company, they shall be liable for compensation only for the search expenses.
In the event that the borrower or driver has paid the parking violation penalty specified in Paragraph 3 or the abandoned parking violation fine equivalent amount defined in the preceding paragraph to our company, and the abandoned parking violation fine payment order is subsequently canceled due to the payment of fines or the initiation of public prosecution, and our company receives a refund of the abandoned parking violation fine, our company shall refund to the borrower or driver the amount deducted from the unpaid search expenses, based on the parking violation penalty received or the refunded amount of the abandoned parking violation fine. Any expenses related to the refund shall be borne by the borrower or driver.
When our company receives an abandoned parking violation fine payment order under the provisions of Paragraph 5, or if the borrower or driver fails to pay the full amount of the claim specified in Paragraph 5 by the deadline set by our company, our company shall take measures to report the borrower or driver's name, address, driver's license number, etc., to the Japan Rent-a-Car Association as an unpaid report for abandoned parking violation-related expenses (including reporting through the system specified by the Japan Rent-a-Car Association). Furthermore, if the borrower or driver pays the full amount of the claim specified in Paragraph 5 to our company, our company shall not report unpaid abandoned parking violation-related expenses to the Japan Rent-a-Car Association or cancel any previously submitted reports of unpaid abandoned parking violation-related expenses.
Article 21 (Return Responsibility)
The member shall return the rental car to the designated return location by the end of the rental period.
In the event of a violation of the preceding paragraph, the member shall compensate our company for all damages incurred.
If the member is unable to return the rental car within the rental period due to natural disasters or other force majeure circumstances, they shall not be held responsible for damages incurred by our company. In such cases, the member shall immediately contact our company and follow our instructions.
Article 22 (Inspection of the Rental Car, etc.)
The member shall return the rental car in the same condition as it was delivered, excluding normal wear and tear, under the supervision of our company.
When returning the rental car, the member shall confirm that there are no belongings left behind by the borrower or passengers inside the rental car. After the return of the rental car, our company shall not be responsible for the storage of any belongings left behind.
Article 23 (Return Period of the Rental Car, etc.)
In the event that the member extends the rental period according to Article 8, they shall pay either the rental fee corresponding to the modified rental period or the excess fee specified in the fee schedule, whichever is lower.
If the member returns the rental car after exceeding the rental period without obtaining our company's approval as per Article 8, they shall pay the amount specified in the preceding paragraph plus a penalty of double the excess fee.
Article 24 (Return Location of the Rental Car, etc.)
In the event that the member changes the designated return location according to Article 8, they shall bear the cost of transportation required for the relocation of the rental car.
If the member returns the rental car to a location other than the designated return location without obtaining our company's approval as per Article 8, they shall pay a penalty of twice the cost of transportation required for the relocation of the rental car.
Article 25 (Settlement of Rental Fees)
If there are any outstanding excess fees, additional charges, gasoline fees, or other unsettled amounts upon returning the rental car, the member shall be responsible for paying these associated fees.
Regarding the settlement of gasoline fees when the fuel is not replenished (not returned with a full tank), it shall be calculated based on the member's mileage at a separately specified rate, and the member shall be responsible for paying these fees.
Article 26 (Handling of Rental Car Theft)
In the event that a member fails to return the rental car to the designated return location despite the rental period expiring, fails to respond to our return request, or their whereabouts are unknown, indicating a case of rental car theft, our company shall take legal measures such as filing a criminal complaint and report the non-return incident to the Japan Car Rental Association.
Our company shall take necessary measures to determine the whereabouts of the rental car in the event described in the preceding paragraph.
In the case described in paragraph 1, the borrower shall be liable to compensate our company for the damages incurred as determined in Article 31, as well as bear the full cost of vehicle recovery and the expenses incurred in locating the borrower.
Article 27 (Registration and Use of Rental Information)
In cases where the borrower or driver falls under any of the following items, personal information including the name, date of birth, driver's license number, etc., of the borrower or driver may be registered in the All Japan Rent-a-Car Association (JARA) system for a period not exceeding seven years, and this information may be used by the Japan Car Rental Association, affiliated regional car rental associations, and their members (car rental operators) for the purpose of conducting reviews during the rental contract process: (1) When our company is ordered to pay a penalty for parking violations under Article 51-4(1) of the Road Traffic Act. (2) When there is outstanding payment of the full amount of parking violation-related costs as stipulated in Article 20(5) with our company. (3) When non-return as stipulated in Article 26(1) is deemed to have occurred.
For the handling of personal information, the provisions of the separate membership agreement shall apply.
Article 28 (Accidents)
In the event of an accident involving the rental car during use, the member shall immediately cease driving, take necessary legal measures regardless of fault, and also take the following actions: (1) Immediately report the accident to the police, regardless of liability. (2) Immediately report the accident details to our company, regardless of liability. (3) Cooperate with the investigation by our company and the contracted insurance company concerning the accident, promptly submit any required documents or evidence. (4) Obtain prior approval from our company before reaching a settlement or agreement with a third party regarding the accident. (5) Unless there are specific reasons, carry out the repair of the rental car at our company or a designated workshop.
In addition to the measures in the preceding paragraph, the member shall handle and resolve the accident at their own responsibility.
Our company will provide advice and assistance to the member in handling the accident and cooperate in its resolution.
Article 29 (Theft)
In the event of theft of the rental car during use, the member shall take the following actions:
(1) Immediately report the theft to the nearest police station.
(2) Immediately report the details of the incident to our company and follow our instructions.
(3) Cooperate with the investigation by our company and the contracted insurance company concerning the theft, promptly submit any required documents or evidence.
Article 30 (Termination of Rental Agreement due to Inability to Use)
If the rental car becomes unusable due to accidents, theft, or other reasons (hereinafter referred to as "malfunctions"), during the rental period, the rental agreement shall be terminated.
Article 31 (Compensation and Operational Compensation by the Renter)
The member shall compensate for any damages caused to third parties or our company by the member or the driver during the use of the rental car, except for cases where the damages are not attributable to the member or the driver.
If the member or the driver causes damage to the rental car or its accessories due to their own fault, the member shall pay the following compensation to our company as non-operational charges during the repair period of the accessories:
For damages where the rental car remains drivable: 100,000 yen.
For damages where the rental car becomes inoperable: 200,000 yen.
Article 32 (Insurance)
When the member is liable for compensation under Article 31, the member may claim insurance benefits within the limits of the damage insurance contract concluded by our company for the rental car. However, if the insurance policy's exemption clauses apply, the insurance benefits will not be paid. (1) Third-Party Liability Insurance: - Unlimited coverage per person (including compulsory liability insurance). (2) Property Damage Insurance: - Unlimited coverage per accident (deductible: 200,000 yen). (3) Vehicle Damage Insurance: - Actual cash value per accident (up to the actual cash value, fully borne by the member or the driver). (4) Personal Injury Insurance: - Up to 30 million yen per person.
The member shall bear any damages that are not covered by insurance benefits or exceed the amount of insurance benefits payable as stipulated in the preceding paragraph.
When our company pays the damages that should be borne by the member, the renter shall immediately reimburse our company for the amount paid.
For damages equivalent to the deductible and self-payment amount stipulated in paragraph 1, if the renter has paid the predetermined deductible reduction fee (hereinafter referred to as "deductible reduction fee") for the additional coverage options specified by our company, our company shall bear the amount exceeding the specified deductible. However, if the deductible reduction fee has not been paid, it shall be borne by the renter.
Our company may request the renter to pay the deductible reduction fee for the additional coverage options when entering into the rental agreement.
The premium equivalent amount of the damage insurance contract stipulated in paragraph 1 is included in the rental fee.
The damage insurance and this compensation system shall not apply to accidents that are not reported to the police or our branch offices, accidents that fall under the exemption clauses of the insurance policy, accidents that occur after the rental period specified in Article 9, accidents that fall under items 1 to 10 of Article 18, accidents that occur due to unauthorized extension of the rental period, and all damages to accessories and the rental vehicle.
Article 33 (Termination)
In the event that a member violates these terms and conditions during the rental period, our company may terminate the rental agreement without any notice or warning and immediately request the return of the rental car. In this case, our company shall not refund the received rental fee to the member.
Article 34 (Early Termination)
Even during the rental period, a member may terminate the rental agreement with the consent of our company. In this case, our company shall refund the remaining amount to the member, deducting the rental fee corresponding to the period from the rental to the return from the received rental fee.
When a member terminates the agreement under the preceding paragraph, they shall pay the following termination fee to our company: Termination fee = {(Base fee corresponding to the agreed rental period) - (Base fee corresponding to the period from rental to return)} × 50%
Article 35 (Car Delivery and Pickup)
If a member wishes to have the rental car delivered or picked up at a location other than the designated handover point, they shall pay the specified car delivery and pickup fee determined by our company.
Our company shall not be responsible for delays of up to one hour in car delivery or pickup due to traffic congestion or delays on public transportation or general roads (including toll roads). Any delays exceeding one hour will result in a refund of the car delivery and pickup fee.
Article 36 (Calculation of Unfilled Gasoline Charges)
The approximate unfilled gasoline capacity (in liters) will be multiplied by the predetermined price listed on the website in advance.
Article 37 (Set-Off)
When our company has a monetary obligation to a member based on these terms and conditions, the member may set off any monetary obligation they owe to our company at any time.
Article 38 (Consumption Tax, Local Consumption Tax)
The member shall pay the consumption tax and local consumption tax imposed on transactions based on these terms and conditions to our company.
Article 39 (Delayed Damages)
In the event that a member or our company fails to fulfill a monetary obligation based on these terms and conditions, they shall pay delayed damages at an annual rate of 14.6% to the other party.
Article 40 (Supplementary Provisions)
Our company may establish supplementary provisions for these terms and conditions separately.
When our company establishes supplementary provisions, they shall be displayed at our business outlets and included in our brochures and rate charts. The same applies to any changes made to them.
Article 41 (Jurisdiction)
In the event of a dispute arising from these terms and conditions, the court with jurisdiction over our company's main office location shall be the competent court.
Supplementary Provision: These terms and conditions shall come into effect from June 12, 2022. In case of any disputes, the original Japanese text shall prevail.

