Currently, the following requirements are set for membership. *Use conditions for each vehicle type are set separately Those who can submit proof of employment Those who have a credit card in their name (used when making a reservation)

The procedure for member registration is ①temporary registration, and ②final registration. (1) Temporary registration is an application using the input form from the member registration page. Please submit by email or fax.

Enrollment fee and annual membership fee are free.

The member's fellow passengers can also drive under the member's responsibility as long as they meet the usage conditions set for each car. If you are driving, we will ask you to present and copy your driver's license from the passenger who will be driving at the time of rental car rental.

In principle, reservations must be made in advance on the website or by phone. If possible, we will try to accommodate walk-ins without reservations. Since we are operating with a small number of people, we have limited capacity, so please contact us in advance.

A credit card in your name is required to make a reservation. See here for details.

Reservations can be changed or canceled by email or phone. If you wish to change your reservation, please make a reservation for the desired rental car again after canceling it. See here for cancellation fees.

We accept reservations from 90 days in advance.

Rental car rental/return will be in Saitama. As much as possible, we offer delivery and pick-up services for a fee. Since we are operating with a small number of people, we have limited capacity, so please contact us in advance.

We can provide free parking for one rental car. However, please note that we cannot guarantee coverage for any damages that may occur while the car is parked. Please understand this in advance. (In cases where there is no available parking space or during busy periods, we may provide recommendations for nearby parking lots.)

Circuit racing is not allowed. For other prohibited activities, please refer to Article 18 of the Rental Agreement.

To ensure a comfortable experience for all customers, all of our vehicles are non-smoking and we do not allow pets to accompany you in the rental car. We appreciate your understanding and cooperation.

The fee will be the total of (1) plan fee + (2) option (optional) + (3) if there are any excesses or deficiencies such as extension fees. See here for more information.

You will be required to pay an additional fee for the exceeded time. Please note that if you exceed the allotted time without prior notice, a separate penalty fee will be applied as stipulated.

Please return the vehicle as it is. We will settle the charges based on the actual mileage according to the specified rates.

There are mileage restrictions and additional charges based on the plan and vehicle type. Please refer to the page of each car for more details.

For your reservation, an advance payment is required using a credit card. The plan fee and any optional charges should be paid in cash upon departure. If there is any additional amount due upon return, it should be paid in cash as well. Please note that credit cards cannot be used during vehicle pickup or return. Thank you for your understanding.

The basic charge includes a basic compensation plan. For customers who wish, we offer exemption reduction options for a fee. See here for more information.

If the driver meets the usage conditions and has obtained our approval, insurance and coverage will be applicable to them, just like for our members. However, please note that in the event of an accident or breakdown, the ultimate responsibility lies with the member.

Yes, it is necessary. Regardless of the size of the scrape or scratch and whether or not there is another party involved, our company considers it as an "accident." Even if you are unsure, please always follow the prescribed procedures. If the necessary procedures are not followed, insurance coverage and compensation cannot be applied, and the customer will be responsible for the costs. Therefore, please make sure to obtain an accident report in all cases.

Please contact our company promptly.